Legal

1. Introduction

24Orion Technologies Pvt. Ltd. ("24Orion Technologies", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at 24oriontech.com (the "Site") or interact with us in connection with our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect the following categories of information:

• Contact and inquiry data: Name, email address, phone number, company name, and message content submitted through our contact or consultation forms.
• Usage data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Site, collected automatically via server logs or analytics tools.
• Cookies and tracking data: Information collected through cookies and similar technologies as described in Section 4 below.
• Communications: Records of correspondence if you contact us by email or other means.

We do not knowingly collect sensitive personal data (such as financial account numbers, government ID numbers, or health information) through this Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services or information you request.
• Schedule and conduct consultations or business meetings.
• Send administrative communications, such as confirmations or updates about our services.
• Improve and optimise our Site and user experience.
• Comply with applicable legal obligations.
• Protect against fraud, unauthorised access, and other security risks.

We do not sell your personal information to third parties.

4. Cookies

Our Site may use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience, analyse traffic, and understand usage patterns. Cookies are small data files stored on your device. You may configure your browser to refuse cookies or to alert you when cookies are being sent; however, some features of the Site may not function properly without them.

We may use third-party analytics services (such as Google Analytics) that set their own cookies. These services are governed by their respective privacy policies.

5. Data Sharing and Third Parties

We may share your information with:

• Service providers: Trusted vendors who assist us in operating the Site or conducting our business (e.g., hosting providers, email delivery services, CRM platforms), subject to confidentiality obligations.
• Business partners: Where necessary to deliver a service you have requested, and only to the extent required.
• Legal authorities: Where required by applicable law, regulation, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to standard confidentiality protections.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to applicable legal obligations.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Request transfer of your data to another controller in a structured, machine-readable format (where applicable under GDPR).
• Opt-out: Opt out of certain data uses, including marketing communications, at any time.
• Non-discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us using the details in Section 8 below. We will respond within the timeframe required by applicable law.

8. Contact for Privacy Inquiries

For questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at: